Help

Care & Durability

Keep your leather and laces looking good, and know what's normal.

  • Condition lightly

    Only when the leather looks dry. Less is more.

  • Re-wax laces yearly

    About once a year keeps waxed laces tidy.

  • Untie before pulling

    Yanking laced boots off is the top cause of snapped laces.

  • 90-day defect promise

    If something fails in normal wear, I make it right.

Leather goods: kilties, belts, wallets, straps

  • Conditioner: I use Bick 4 because it doesn't darken leather. Apply a thin coat with a soft cloth only when the leather looks or feels dry, and wipe off the extra. More isn't better, and wallets rarely need it: the oils from your hands condition them for years.
  • Getting wet: blot it, let it dry at room temperature away from heaters and direct sun, then condition once it's fully dry.
  • Light scratches and scuffs: on oiled and pull-up leathers, rub the spot with your fingertip or the back of a spoon in small circles. The warmth works the oils back in and most marks fade.
  • White haze on a new belt: that's wax from the tannery (a "bloom"), common on bridle leather. Buff it with a soft cloth or your hand and it works into the leather.

Specialty leathers

  • Shell cordovan: brush it with a horsehair brush to bring back the shine. If it water-spots, let it dry, then buff. Skip heavy conditioners.
  • Horsebutt and oiled leathers: treat them like smooth leather, with something gentle like Bick 4.
  • Kudu and waxy leathers: the waxes come to the surface and lighten over time. That's part of the look.
  • Suede and roughout: use a suede brush; skip creams and oils.

Waxed cotton laces

  • Wipe off dirt with a damp cloth and let them dry.
  • New waxed laces can shed a little wax at first. It settles down after a few wears.
  • About once a year, rub in a little lace or leather wax to refresh the finish.
  • Waxed cotton laces have finished tips and can't be cut shorter.

Leather laces

  • Honestly, just wear them. I've never conditioned my own leather laces, and they get better with use. Tan rawhide starts stiffer; a little conditioner speeds up its break-in. Never put leather laces in a dryer.
  • They can be cut to length with sharp scissors once they're laced and tied. An aglet crimper kit gives cut ends a clean tip.
  • Leather is a natural material: a lace can have a weak spot in the hide that's hard to see. If one snaps in normal wear within 90 days, I replace it.

Helping laces last

  • Untie before you pull your boots off. Yanking a laced boot off strains the lace right at the eyelet.
  • Check your speed hooks. A sharp or burred edge on a hook or eyelet can cut a lace over time; if laces keep fraying at the same spot, that's usually why.
  • Pick the right width. A lace that's too thick for the eyelets wears faster. Each listing shows its width.
Normal wear, or something to tell me about?
What you see What it means
Color lightens where the leather bends Normal: pull-up leather does this, and it evens out with wear.
White haze on new bridle leather Normal: wax bloom. Buff it in.
Small scars, wrinkles or color shifts Normal: natural marks of real hide.
New waxed laces shed a little wax Normal: it settles after a few wears.
A lace snaps in normal wear Tell me: within 90 days, I replace it.
Stitching comes loose Tell me: on wallets, belts and watch straps, I repair it free.
A finish flakes or peels Tell me: within 90 days, I replace or refund it.

Repairs

I repair wallets, belts and watch straps for free. Message me with a photo first. You ship it to me, and I ship it back at my cost.